We provide a wide range of specialist support services for members of the LGBT+ communities and their allies. As such, from time to time it may be best to refer your clients to us for assistance with things such as homelessness, mental health and domestic abuse. Our team of dedicated volunteers and staff are here to help connect your service user to the relevant support they need.
PLEASE NOTE: Support U is not a crisis centre, and therefore, we are unable to see clients with serious or complex mental health issues. After completion of this form, the Frontline team will review each referral to ensure that we are able to support the individual and their specific set of needs. If we are unable to provide support, we will look for any suggestions or referral pathways for the client.
We ask that all referrals are submitted using the relevant form, and that you complete as much detail as possible. There are some fields that are mandatory for submission as we require this information in order to successfully assess and assist our clients.
Here are some of the services we provide through our Standard Referral Form:
One-to-one Caseworker Support
Our Caseworkers offer practical and emotional, as well as mental health support to the LGBT+ community and their friends and family. They can support with many issues including coming out, relationships (including sexual health), discrimination at work or school, as well as help with hate crime reporting and immigration support for asylum seekers. These sessions can take place face-to-face, over the phone/video call, or via our secure chat facility.
Our Counsellors can offer help with emotional processing around LGBT+ concerns in a safe, confidential space. Counsellors at Support U are trained and practicing professionals with regular supervision provided from senior staff members at NHS Berkshire. We make sure you are always in good hands when you need help the most.
Talk Team (Befriending)
The Talk Team is a service launched to tackle isolation within the LGBT+ community. Our team of befrienders can offer a friendly chat about anything you would like weekly.
We can offer Caseworker support to young people aged between 13 and 18, as long as a trusted adult is aware and can be a point of contact (this can be a parent/guardian, a teacher, or a social worker).
We have a range of support/social groups for the LGBT+ community, including groups for the trans community, LGBT+ youth, 50+ community, crossdressers, and more! If your client is interested in group support, we can provide further details when triaging.