We operate the local LGBT+ helpline and walk-in support service, which runs from our centre based in Reading.

Our service isn't just limited to those who are, define as, or think they may be LGBT+, it extends much further to include but not limited to; siblings, parents, grandparents and any other carers or guardians.

It's great to talk and we're just at the other end of the phone, if you've got any questions, concerns or worries about yourself or someone else. Our service is completely confidential and private.

If you'd prefer a face to face chat we're here at our centre too. You can find our address on our contact us page. Our drop in service and appointments are completely informal, discreet and will help you find the best outcome to your issue.

Alternatively, try our secure messaging if you'd prefer to discuss anything in confidence. Just click here to send us a message. We'll be in touch as soon as we can.

We cover a broad area of LGBT issues, here's a few different things we specialise in:

  • Coming out
  • Relationships, domestic violence, abuse
  • Family problems
  • Safer sex and sexual health
  • Socialising and networking in the LGBT community
  • Issues at school, college or in the work place

Frequently asked questions

  • Who answers my call?
  • Who can we help?
  • Is my call confidential?

All our team are fully trained volunteers who are here to help with any questions or issues you may have.

Whether you're LGBT, unsure or questioning we can help with issues relating to sexuality and gender assignment. We're fully inclusive and also here to support the families of LGBT people too.

All our calls are completely confidential, and we'll keep your personal information completely private. In some cases where you're in immediate danger, or where you've asked us to, we may need to pass your details on to emergency services or a health practitioner. In those scenario's we'll talk you through the options before anything happens.

Remember, if you're in any immediate danger you should always dial 999 immediately.

Did you know? A £10 donation, doubled-up by our partner The Good Exchange, is enough for us to deliver 1 counselling session.