Support U is currently monitoring CoronaVirus, COVID19 in line with official advice. During this time, we ask that our clients do not attend Support U for their appointments if you feel you may have the symptoms outlined by the NHS England.
We have vulnerable people that attend our service and cross contamination is a concern. We want to continue to offer our service, so that the clients we see can still have their regular contact with someone in person. Many of our clients are isolated and lonely due to their Gender and Sexuality identity, we are their only contact in the week. If you have an appointment and feel you need to cancel because you ‘may’ have the virus, we can offer a video or telephone call in it’s place*. Our groups continue to be cancelled for the current month.
Thanks and best wishes, Support U Management
Link to NHS https://www.nhs.uk/conditions/coronavirus-covid-19/
Link to Government guidelines. https://www.gov.uk/government/news/covid-19-government-announces-moving-out-of-contain-phase-and-into-delay
*We can not offer video or phonecalls if you are in counselling
EDIT: Mar31. Our counsellors are now able to offer you video or phone call counselling. Please request this with your assigned counsellor.