We're committed to keeping our client information safe, our policy outlines how we do this.

Support U is committed to safeguarding your privacy, while providing a high quality of service Support U will treat your personal information as confidential and your details will not be given or sold to anyone.

We will use the information collected to help us to develop and enhance our services to you.
When you provide Support U with personal information, for example, when using the support services, we take steps to ensure that your information is treated securely.

Support U makes every effort to ensure the security and integrity of emails/submissions on our systems. Unfortunately, no data transmission can be guaranteed to be 100% secure. As a result, while we strive to protect your personal information after we've received it, Support U cannot ensure or guarantee the security of information when it is being transmitted.

Email Communication

Emails sent and received to and from Support U are monitored for training and quality purposes through our secure mail system.

We may contact you to let you know about services, events and important information using the contact details you provide us with. Each of these communications will offer an opt-out feature, should you not wish to hear about further information from Support U.

Did you know? A £10 donation, doubled-up by our partner TheGoodExchange, is enough for us to deliver 1 counselling session.